ABOUT US
For the discerning homeowner who wants quality-assured home services made easy.
Ido is a personalized home concierge service. We connect homeowners to a trusted network of vetted pros and actually assess the quality of quotes for you. We simplify the process of evaluating service needs and costs, as well as communicating clearly with contractors. We strive to build stronger, more honest home service relationships.
Unlike contractor listing services with pay-to-play placements, or contractor marketplace companies, Ido offers:
* 20+ years of industry knowledge
* Expert quote vetting and work order assessment
* Verified pros who are part of a trusted network
* Project oversight with tracking, updates and reminders
* Responsive human customer service
ABOUT US
For the discerning homeowner who wants quality-assured home services made easy.
Ido is a personalized home concierge service. We connect homeowners to a trusted network of vetted pros and actually assess the quality of quotes for you. We simplify the process of evaluating service needs and costs, as well as communicating clearly with contractors. We strive to build stronger, more honest home service relationships.
Unlike contractor listing services with pay-to-play placements, or contractor marketplace companies, Ido offers:
- 20+ years of industry knowledge
- Expert quote vetting and work order assessment
- Verified pros who are part of a trusted network
- Project oversight with tracking, updates and reminders
- Responsive human customer service
OUR STORY
Ido Founder Tien Ha grew up helping his dad build and repair homes. As he puts it: building is in my blood. By 6 years old, he was carrying bricks with his two brothers to give dad a hand building their house in Vietnam from the ground up. His father started a small handyman business in the Renton neighborhood of Washington State after coming to the United States to make a better life for their family.
As a teenager, Tien was already training in proper building and home repair techniques from the family business. He helped on jobs after school and during the summer. Later, Tien studied Construction Management at Washington State University to hone his skills and help grow their business. With the new skills and training, he took their small, local family-owned business to a new level with multistate contracts building and renovating government, commercial and residential properties.
Years of experience as a construction manager and general contractor working with countless skilled trade professionals and homeowners gave him a deep understanding of the various issues often involved in delivering quality services. He was determine to solve this.
Ido was founded in Bellevue, Washington with a mission to change the culture of the home service industry. We’ve learned that it takes insight, empathy, experience, and innovation. We want to build trust and integrity around home services by making it easy for homeowners to get quality-assured services from their local contractors, and for contractors to deliver their best work.
The problem is a longstanding one. There exists a knowledge and communication gap between homeowners and contractors. This leaves room for a great deal of variation in expectations, service and quality control. Ido set out with a goal: combine a technology platform with a human concierge service model to bridge the gaps and build happier home service relationships.
We take the time to understand homeowner needs and help them define the scope of work. We engage with contractors in their language and with understanding of what’s involved in any given project. By creating channels for clear, transparent communication, we’re able to engage high quality home services with vetted prices, from vetted pros, and give homeowners the insight and oversight they need to accomplish their home goals.
Good understanding. Good communication. Good outcomes for all.
OUR STORY
Ido Founder Tien Ha grew up helping his dad build and repair homes. As he puts it: building is in my blood. By 6 years old, he was carrying bricks with his two brothers to give dad a hand building their house in Vietnam from the ground up. His father started a small handyman business in the Renton neighborhood of Washington State after coming to the United States to make a better life for their family.
As a teenager, Tien was already training in proper building and home repair techniques from the family business. He helped on jobs after school and during the summer. Later, Tien studied Construction Management at Washington State University to hone his skills and help grow their business. With the new skills and training, he took their small, local family-owned business to a new level with multistate contracts building and renovating government, commercial and residential properties.
Years of experience as a construction manager and general contractor working with countless skilled trade professionals and homeowners gave him a deep understanding of the various issues often involved in delivering quality services. He was determine to solve this.
Ido was founded in Bellevue, Washington with a mission to change the culture of the home service industry. We’ve learned that it takes insight, empathy, experience, and innovation. We want to build trust and integrity around home services by making it easy for homeowners to get quality-assured services from their local contractors, and for contractors to deliver their best work.
The problem is a longstanding one. There exists a knowledge and communication gap between homeowners and contractors. This leaves room for a great deal of variation in expectations, service and quality control. Ido set out with a goal: combine a technology platform with a human concierge service model to bridge the gaps and build happier home service relationships.
We take the time to understand homeowner needs and help them define the scope of work. We engage with contractors in their language and with understanding of what’s involved in any given project. By creating channels for clear, transparent communication, we’re able to engage high quality home services with vetted prices, from vetted pros, and give homeowners the insight and oversight they need to accomplish their home goals.
Good understanding. Good communication. Good outcomes for all.